How to Cancel HBO Go

• HBO Go

HBO Go functioned as a streaming companion to the traditional HBO subscription available through cable or satellite television providers. First introduced as HBO on Broadband in 2008 and rebranded in 2010, it offered users the ability to stream a wide array of HBO programming on their own schedule. The HBO network, short for Home Box Office, was established in 1972 by Charles Dolan. Now part of Warner Media, HBO has grown into a globally recognized brand with its headquarters in New York City. The service became accessible in various countries, including the U.S. and Thailand, with content available in English and Thai. HBO Go grants access to full episodes of popular series, feature films, exclusive specials, and sports broadcasts. The platform supported streaming on devices such as iPads, iPhones, Apple TV, Android smartphones and tablets, Amazon Fire products, Roku, Chromecast, Samsung Smart TVs, TiVo, PlayStation 3 and 4, Xbox 360 and One, and web browsers on computers. The service was not sold separately. Instead, it was bundled with a standard HBO subscription. The cost depended on the provider, but HBO Go did not carry any additional fees. To access, users authenticated their subscription through the HBO app or the HBO Go website using their cable provider credentials. To cancel HBO Go, users needed to terminate their HBO subscription through their provider. Since the streaming access was linked directly to that subscription, ending the TV package would automatically end access to HBO Go.

Get together the following account information:

• First Name
• Last Name
• Email address on the account
• Password
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Name of your Television Provider

Follow these steps:

1. Using your device, go to this website: http://www.hbogo.com/#home/
2. Login using Email address and Password
3. Put your information into the page where it’s requested of you
4. Click on Dashboard
5. By scrolling down, find the unsubscribe option
6. Click on the unsubscribe option
7. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Contact customer service at 212-512-1208
2. Let the rep know that you’re calling to cancel
3. Provide the agent with your account info
4. Make sure that you won’t be charged again by asking the rep
5. Request proof of your transaction in the form of an email or confirmation number
6. As usual, just in case, keep the proof that you’ve cancelled handy.