JustFab is an e-commerce platform that offers a wide range of clothing items through a membership-based model, allowing users to access and utilize its services immediately or at a later time. JustFab, established in March 2010 by Don Ressler and Adam Goldenberg, currently operates under the corporate identity of TechStyle Fashion Group. This entity caters to a wide range of markets including the United States, Canada, United Kingdom, Germany, France, Spain, Sweden, Denmark, Netherlands, Australia, Belgium, and Austria. Customers have the option to enroll as VIP members, granting them the privilege of monthly access to the online shopping platform. They are afforded the flexibility to either proceed with a purchase, abstain from making a purchase without incurring any fees, or choose to take no action. In the latter case, a charge of $49.95 will be applied, which can be utilized as a credit for future transactions. The website undergoes regular updates to showcase the most current trends in apparel, handbags, footwear, and accessories on a monthly basis. Customers have the flexibility to revisit the website at their convenience for shopping purposes or to retain their monthly credits for future use, as these credits do not have an expiration date. Prospective clients have the opportunity to partake in an online style questionnaire, so enhancing their buying experience through customization. This feature has garnered significant popularity, with a current customer base exceeding 2 million individuals. The merchandise is delivered directly to the customer’s residence. The customary shipment duration is estimated to be between 6 and 11 days, although consumers have the option to expedite the process by selecting express delivery, which typically takes 3 to 5 business days. In the event that one does not possess affection for a particular item, the organization provides the convenience of complimentary return shipping for the purpose of facilitating exchanges. JustFab has received an A rating from the Better Business Bureau (BBB), indicating a high level of customer satisfaction. In order to address any customer care inquiries or concerns, individuals have the option to contact JustFab through many channels, including phone calls, emails, or by utilizing the live chat tool. From 9:00 am to 9:00 pm Eastern Standard Time (EST), users can find all communication features inside the designated “contact us” areas of the website. The process of canceling a service or reservation can be initiated by contacting the firm through their 24/7 customer service line. It is noteworthy that no fees are imposed for cancelations, and customers are entitled to utilize any available credits that may be present in their account. The subsequent section provides additional details regarding the process of membership cancellation.
Just Fab CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Phone (Live Agent)
Follow these steps:
Contact customer service at 866-337-0906
Let the rep know that you’re calling to cancel
Request that you be refunded
Provide the agent with your account info
Request proof of your transaction in the form of an email or confirmation number
As usual, just in case, keep the proof that you’ve cancelled handy.
