How to Cancel Fitness First

• Fitness First

Fitness First began operations in 2008 in Silver Spring, Maryland, with Peter Harvey as CEO and President. Focused on providing an empowering fitness experience, the company expanded across Maryland to include locations in Bethesda, Frederick, and other communities. Members enjoyed using modern fitness machines and strength-training equipment like treadmills, ellipticals, free weights, dumbbells, and ropes. The environment was built for comfort and performance, catering to beginners and seasoned gym-goers alike. Classes and training options added to the appeal. Small group sessions encouraged teamwork, while still offering personalized trainer feedback. Group fitness classes like Yoga and Zumba provided fun and interactive ways to stay fit, and Personal Training sessions offered focused guidance based on individual needs. Each Personal Training plan began with a one-on-one consultation. Trainers created customized fitness plans after reviewing members’ health backgrounds and goals. During sessions, they worked directly with clients to ensure steady progress. Following the 2013 acquisition by Gold’s Gym, some Fitness First gyms were closed or rebranded. This has made canceling old memberships more complicated. To help resolve these issues, our step-by-step cancellation guide on this page will walk you through the process and provide tips for a smooth exit.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Billing Address
• Account Number
• Date of Birth
• Amount of Last Charge
• Password
• Username
• Email Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge

Follow these steps:

1. Write up a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and Keep a copy for your records.
2. Send the letter, making sure to use Certified mail, to the address provided to you by the gym
3. Contact customer service at the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
4. Request proof of your transaction in the form of an email or confirmation number
5. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Contact customer service at the phone number for the gym you signed up at or attended most frequently
2. Ask for information about cancelling your account
3. Provide the agent with your account info
4. Ask if you are in a contract or free to cancel
5. If asked to send a letter follow our instructions to do so!