Since its founding in 2011 as “Mr. Chewy,” Chewy.com has established itself as one of the most reliable online pet retailers. Ryan Cohen and Michael Day launched the company with a mission to make pet care more convenient. In 2017, their vision gained major backing when PetSmart acquired Chewy for more than $3 billion. The company now operates out of Dania Beach, Florida, with Sumit Singh serving as CEO. Fulfillment centers in Indiana, Florida, Pennsylvania, Nevada, and Texas help serve customers nationwide.
Chewy.com offers a comprehensive selection of pet products. They carry food, treats, accessories, and medical items for a range of pets, including dogs, cats, birds, horses, reptiles, fish, and small mammals. The site also includes a pet pharmacy, where owners can fill prescriptions for heartworm medication, flea and tick treatments, allergy support, and more. Shoppers can choose from a wide variety of brands—over 1,000 in total—including favorites like Taste of the Wild, Wellness, Natural Balance, and Stella & Chewy’s.
The Autoship feature is a convenient way for customers to schedule deliveries of their most-used pet items. Users can register their pet’s profile, add preferred items to their cart, and activate Autoship at checkout. This subscription-based service is free and allows users to save on recurring purchases—up to 30% off certain products on their first order.
Canceling Autoship is easy and can be done anytime from your Chewy account settings, making it a flexible option for changing needs.
Chewy.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-800-672-4399
Let the rep know that you’re calling to cancel
Provide the agent with your account info
Request proof of your transaction in the form of an email or confirmation number
As usual, just in case, keep the proof that you’ve cancelled handy.
