Care.com is an online care services marketplace that helps families and individuals connect with caregivers for a wide variety of needs. Whether you’re searching for child care, elder care, special needs support, pet care, or housekeeping services, the site offers a centralized platform to find and hire trusted professionals. Founded in 2006 by Sheila Lirio Marcelo, Care.com was born out of her struggle to find a sitter for her first child. She partnered with Dave Krupinski, Donna Levin, and Zenobia Moochhala to co-found the service, which has since grown to serve millions of users.
The company is headquartered in Waltham, Massachusetts, and has become a global presence in the care services industry. With more than 33 million members in over 20 countries and more than 6 million monthly visitors, Care.com is one of the largest platforms of its kind. A new care-related job is posted every 30 seconds, underscoring its high level of activity and engagement. Care.com became a publicly traded company in early 2014, a move that helped fuel its growth and innovation.
Visitors to the site can choose between two main options: Find Care or Find Jobs. The Find Care section is for families or individuals in need of assistance, while Find Jobs is aimed at caregivers seeking employment. Registration is free, and browsing job listings or caregiver profiles does not require a paid subscription.
Caregivers must pass a background check before their profile is activated for employer viewing. Once completed, the background check status is shown on the caregiver’s profile, helping families feel confident in their hiring choices. Care.com also verifies the identity of each caregiver, further enhancing trust and transparency.
The site offers a premium membership for caregivers who want to boost their visibility and job search capabilities. Premium members appear higher in search results and can apply to as many jobs as they like. The membership costs $39 per month, $78 for three months, or $156 for a full year. All subscriptions automatically renew unless canceled.
Users can cancel their membership or close their account by following the detailed cancellation instructions available on the Care.com website. With its broad range of services, strong safety measures, and user-friendly features, Care.com continues to be a valuable resource for families and caregivers around the world.
Care.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Login
Follow these steps:
Using your device, go to this website: https://www.care.com/
Login using Email and password
Click on Account and Settings
By scrolling down, find Membership Information Section
Click on Close Account
Click on No thanks, cancel my membership
Click on a reason for why you are closing your account.
Click on Continue
Phone (Live Agent)
Follow these steps:
Contact customer service at (877) 227-3115
Let the rep know that you’re calling to cancel
Provide the agent with your account info
Request proof of your transaction in the form of an email or confirmation number
As usual, just in case, keep the proof that you’ve cancelled handy.
E-Mail
Follow these steps:
Create an email including your account information
Let the rep know that you’re calling to cancel
Request proof of your transaction in the form of an email or confirmation number
